FAQ

Ordering & personalization

How do I personalize my item?

On any product marked "Personalize it", upload your photo, logo or artwork and/or type the text you want printed, then add it to your cart. You can also leave notes about placement and colors.

What file types can I upload?

PNG, JPG or PDF. For the best print quality, use a high-resolution image (at least 2000 pixels wide). PNG files with a transparent background work best for logos.

Will I see my design before it is printed?

We review every personalized order before printing. If anything looks off, such as low resolution or text that will not fit, we will contact you by email before we print.

Can I change or cancel my order?

Because every item is made to order, please contact us as soon as possible. We can usually make changes within 24 hours of ordering, before your item goes into production.

Can I order in bulk for a team, event or business?

Yes. Contact us with the quantity, product and your design and we will help you.

Shipping

How long will it take to arrive?

Each item is printed after you order. Production usually takes a few business days, then it ships with tracking. See our shipping page for details.

Will I get a tracking number?

Yes. You will receive an email with tracking information as soon as your order ships.

Returns & sizing

What if my item arrives damaged or wrong?

We will replace it at no cost. Contact us within 30 days of delivery with your order number and a photo of the problem. See our returns page.

How do I choose the right size?

Check our size guide. Our tees have a unisex retail fit; if you are between sizes or prefer a relaxed fit, size up.