Refund policy
Returns & refunds
Every item is personalized and made to order, so we cannot accept returns or exchanges for change of mind or a wrong size choice. Please check our size guide before ordering.
Damaged, defective or wrong items: If your item arrives damaged, has a printing defect, or is not what you ordered, we will send you a free replacement or a full refund.
- Contact us within 30 days of delivery at support@customgiftsfor.com.
- Include your order number and a clear photo of the problem.
- We will reply within 2 business days with a replacement or refund. You do not need to send the item back.
Refunds are issued to the original payment method and usually appear within 5–10 business days.